Tuesday, May 28, 2013

Firefox freezes on Google websites after upgrading Flash Player plugin

After going through all the troubles to upgrade the Flash Player to the latest version 11.7, I ended up in a big trouble of Firefox. Firefox froze on many Google services I use daily, including Gmail.

AGAIN?! -- I groaned. Yes, it was not the first time Firefox froze because of the plugins.

I did what I usually do -- Google. And finally I understood it was a special feature Adobe had added for Firefox, the Protected Mode, that caused the problem. The Protected Mode is supposed to be a new security enhancement for Firefox only. It can be turned off if it causes problem to your browser. BUT, how many users would bother to do the research and learn to turn it off? They would only get frustrated and turn to IE or Google Chrome. Your friend can become your worst enemy.

To turn off the Protected Mode of Flash Player, you can follow this link. If you are too lazy to click, you can basically do this:

Edit a file named mms.cfg in C:\windows\system32\macromed\flash and C:\windows\syswow64\macromed\flash (64bit). Add one line into it:

If the file does not exist, create one.

This problem is only on Windows system so far.

1 comment:

Unknown said...

Really thanks,

Since two weeks I have this issue.
It freezes even the whole screen.

I made the change. Today no freezing.

Thanks again

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